“Gjensidige” started its activity in Norway 200 years ago with the establishment of a network of fire insurance. Currently, the Group operates in Norway, Denmark, Sweden, and the Baltic States. “Gjensidige” provides life and non-life insurance as well as banking, pension, and other services to its customers. “Gjensidige” holds one-third of the non-life insurance market in Norway. The word “gjensidige” translated from Norwegian means “mutual”, and the company logo – a watcher holding a lamp – eventually became a symbol of security throughout Scandinavia.
Customers are offered all types of non-life insurance: property, travel, personal, shopping, compulsory driver and fully comprehensive insurance in the Baltic States. A substantial number of customers numbering approximately 415 000 in all, trust the company established in the Baltic States with 824 employees who provide services to customers. A team of family insurance specialists with exceptional expertise has been established, and Marius Jundulas who is a Director at “Gjensidige” is among the most frequent media cited business leaders in the country.
Daily activities of “Gjensidige” are based on professional assistance and customer care. The aim is therefore to provide the highest level of service. Not only provides a wide range of insurance services but also responds promptly to inquiries or notifications of incidents. Every effort is made to make the client feel safe.
The company is proud of the claims administration process – the situation is examined, assessed and the losses are promptly compensated: Approximately 27% of all claims are solved with a single call. Claims filed online are reimbursed on average within 5 working days. About 2700 cars are repaired each month, 600 housing units are restored, and 250 people are assisted abroad every month.
“Gjensidige” is happy to share with others: supports the legendary basketball team “Žalgiris” and actively contributes to the activities of “Maisto bankas”, promotes the improvement of climate of psychological wellbeing in the country with the initiative “Rask laiko pokalbiui” and encourages maintenance of health-related physical activity and close relations by contributing to hiking activities organized by “Trenkturas”.